Motivated well performing staff are your company’s greatest asset but how do you keep staff morale high?
Having a driven workforce will improve efficiency and innovations, reduce turnover and encourage more team working.
CEOs, business owners and top level managers tend to be innately motivated individuals, striving for success for either the company or the area they are responsible for. But this isn’t necessarily the case for all of those working in an organisation. People are motivated by many different things that go beyond monetary as many assume; it’s important to understand what these are to put in place a range of tactics to support this.
But firstly, here are some signs you could see when staff are suffering from low morale:
- Increase in errors and the need to re-do work.
- Customer complaints.
- Uncooperative attitude.
- Lack of enthusiasm.
- Fault finding.
- Deterioration in the appearance of the work area.
- Lack of commitment.
- Complaints about seemingly small matters.
- Social reluctance (unwillingness to participate.)
- Complaints of conflicting demands.
Hopefully you have been able to read this post before seeing any of these signs among your own staff.
So to ensure it doesn’t, what can you do to prevent it or increase morale further within you company? Here are some suggestions of areas to think about:
- Communication between management and staff
Positive relationships between staff is important, especially between managers and those they manage. Trust and confidence in the relationship is key and this is mainly born out of good, open communication. For employees to feel valued they want to know that they are being well informed and the flow of communication is open and two way, so they feel comfortable to voice their opinions and make suggestions to improve conditions and work.
- Seek feedback and action for continuous improvement
Through open feedback employees can offer ideas and suggestions for changes or new ways of working they would like to see. Seek feedback from employees through surveys, 1-2-1 meetings, a suggestions box or other means. And by taking on board these suggestions it illustrates the business has a culture that values the input of staff and pursues continuous improvement, in turn keeping staff engaged and motivated.
- Let people know they are appreciated through recognition
Hard work and a job well done should be recognised at every opportunity. Leaving this to annual reviews is not sufficient, as employees want to receive regular and consistent feedback from supervisors. Do this regularly through simple verbal praise thanking the employee for their contribution or a more formal recognition system.
- Allow staff to contribute to their full potential
Employees want to feel they have opportunities to apply their skills and strengths to a project. Individuals feeling that they are not being called on to employ their skills and expertise can suffer with motivation. Where there is opportunity to, ask employees if they want to be involved in projects that might be outside their usual remit – it indicates you have confidence in them and allows them to use their skills in a new way, as well as expanding their experience.
- Employ people “engines”
Strategically place naturally passionate and inspired individuals around your organization to help keep other employees focused, motivated, and happy. Having these people across all your teams and departments will help drive a positive culture among the rest.
- Think about the work environment
There are a number of factors in the office environment that can affect the morale of staff. You want your office to inspire an energetic and dynamic workforce. You certainly don’t want your employees to face an over crowded, noisy, dull environment every day as this will stifle creativity and drive. It’s worth thinking about what can have a positive effect on productivity – take a look at 7 things to consider when designing a productive office space.
Regular reviews of the use of office space are essential to make sure your team is motivated and production. You can assess how you are doing to see where you can make a positive impact on your staff and your business.